WEBINAR: SERVICE REQUESTS FRAMEWORK

WATCH ON-DEMAND

Using Microsoft Dynamics 365 and Co-Pilot to help local councils stay on top of common daily requests.

From reports of abandoned vehicles, broken streetlights and missed bin collections, to complaints surrounding anti-social behaviour and fly-tipping, local councils are likely to receive hundreds of requests every day. 

Using Microsoft Dynamics 365 as a basis, we’ve crafted a repeatable Service Request Framework that supports the quick and convenient introduction of technology to help local councils stay on top of requests just like these. 

Watch our webinar to see how the purpose-built framework can streamline the reporting process – and hundreds of other processes – for local councils up and down the country. 

Node4 Technical Consultant, Kathrine Ives, has demonstrated the framework, exploring how it can simplify the end-to-end management of such requests, using reports of abandoned vehicles as a real-world example.  

Interested to learn how the Service Request Framework could improve your processes? Watch our on-demand webinar now.